What we do

Built to work after we leave.

Governance, transformation, operations and finance, and the AI, privacy, and compliance work every organization now carries. Each engagement ends with structures your teams own and can run themselves.

01

The Accountability Audit

Diagnostic Entry Point

Fixed-scope diagnostic. Typically 4–8 weeks.

Leaders moving quickly on AI or operational change usually know something needs attention before they can say precisely what. The Audit answers that question: a structured diagnostic across governance, accountability, and operations, ending in a prioritized sequence for what to take on first.

  • Governance and accountability gap mapping across four dimensions
  • Root cause analysis traced back to where the decision was made
  • AI and technology governance assessment included
  • A baseline measurement framework using metrics that carry weight in your organization
  • A working document, with owners and dates attached

02

Enterprise Transformation

Transformation Leadership

Multi-year program, or a scoped phase within one.

Large change programs come apart in the same place: the distance between a decision and someone owning it through to the result. We design the operating model, the governance around it, and the accountability that holds once the program closes.

  • Operating model and structure design
  • Program governance and stage-gating
  • Benefits definition and tracking
  • Capability transfer, so the change outlasts the program

03

Governance & Board Advisory

Advisory Structural

Scoped project or advisory retainer.

Governance is what lets a complex organization move quickly without losing hold of it. We design the decision rights, the board reporting, and the compliance architecture together, so the structure carries regulatory weight from the day it goes in.

  • Board and executive advisory, including board reporting structures
  • Decision rights frameworks that settle who owns what
  • Risk assessments and executive performance cadence
  • Strategy development and execution support
  • Audit-ready governance and compliance architecture from day one

04

Operational & Financial Performance

Operations Finance

Scoped project, priced on scope.

Boards, funders, and regulators increasingly want the outcome rather than the activity report. We redesign operating models, restructure where the work calls for it, and build the measurement infrastructure that shows the return in ROI and SROI terms that hold up under scrutiny.

  • Organizational development and restructuring
  • Business process improvement grounded in root cause
  • P&L, ROI, and SROI analysis tied to real outcomes
  • KPI frameworks tied to outcomes
  • Change management embedded so frameworks hold after we leave

05

Risk & Compliance

Productized Compliance

Fixed-fee where scoped; quoted where complex or multi-system.

Wherever personal or sensitive data meets regulation, or a new system or AI tool goes live, the compliance obligations follow. We run this as productized, fixed-scope engagements where the work is well-defined, and as senior advisory where it is not.

  • Privacy Impact Assessments (PIA) and Information Management Agreements (IMA)
  • Privacy program development and privacy-by-design
  • HIA compliance, a health-sector specialty
  • Cybersecurity compliance advisory
  • Vendor and third-party assessments
  • Regulatory and compliance audits
  • Contract and policy development

06

AI, Privacy & Technology Governance

AI Governance Regulatory

Assessment or scoped project.

AI governance sits with leadership, because the questions it raises are leadership questions: who owns the risk, where the guardrails sit, and how a decision gets explained to the people it affects. We build the policy architecture, risk frameworks, and accountability structures that let an organization deploy AI and show its board, its regulators, and the public how those decisions were made. Most of the organizations we work with operate under more than one regime at once.

Regimes we build for

CanadaFederal and provincial privacy legislation · HIA (health sector)
United StatesCCPA/CPRA, including CPPA automated decision-making requirements
Asia PacificChina (PIPL · generative AI measures · AI content labelling) · Singapore (PDPA) · Philippines (Data Privacy Act) · Japan (APPI)
  • AI and digital readiness assessments, for responsible deployment and for benefit
  • AI governance and policy architecture grounded in the regimes above
  • Cross-jurisdictional AI governance for organizations operating under multiple regimes
  • Privacy and cybersecurity advisory
  • Technology frameworks and privacy-by-design in AI operating models
  • Board-level accountability structures for AI deployment decisions

Productized offers

EU AI Act Article 4 Literacy Scan — fixed fee, five business days.

High-Risk AI Readiness Assessment — classification under Articles 6, 26 and 27. Priced on scope.

Fundamental Rights Impact Assessment — Article 27, alongside your GDPR DPIA. Priced on scope.

07

Fractional Executive

Fractional Ongoing

Monthly retainer — defined hours, defined scope.

Senior executive capacity without the full-time hire. Embedded interim leadership for organizations moving through complexity or transition, delivered by a senior principal with the operational track record to stand behind every recommendation.

  • Fractional CEO, COO, Chief Strategy Officer, or Chief Transformation Officer roles
  • Board preparation, reporting, and governance support
  • Interim leadership for organizations in transition
  • Monthly retainer structure, with defined hours and defined scope
  • Direct engagement with a senior principal on every mandate

Not sure where to start?

Most engagements begin with The Accountability Audit.

It puts the whole picture in one place, so the next conversation is about what to take on first.

Learn how it works

Get in touch

Let’s find out if we’re a fit.

Every engagement starts with a conversation. If there’s a fit, we’ll tell you clearly. If there isn’t, we’ll tell you that too.

hello@connextbusinesssolutions.com

Or book a 45-minute call for compliance and AI governance enquiries.